Customer Care & Support

We Are Here to Help

Whether you have questions about materials, dimensions, or shipping arrangements, our dedicated support team is ready to assist.

Get in Touch

Our concierge team responds to all customer inquiries within one business day.

Mailing & Office Address

742 Evergreen Terrace, Springfield, OR 97477, USA

Service Hours

Monday - Friday: 8:00 AM - 6:00 PM EST
Saturday & Sunday: Closed

Customer Guarantee

30-day home satisfaction trial and dedicated replacement parts assistance.

Send Us a Message

Direct Delivery

Fast continental ground shipping with tracked parcel dispatch on all orders.

Thoughtful Packaging

Recyclable protective cushioning designed to protect fragile ceramics and wood.

30-Day Easy Returns

Shop with total peace of mind with our 30-day home satisfaction trial.

Dedicated Support

Our concierge team is available to assist with specifications and assembly advice.